How I Survived Britney – The Most Toxic Manager I’ve Ever Had
Britney was a manipulative, control-obsessed manager who made work unbearable. Here’s how I navigated her toxicity, kept my sanity, and eventually survived her reign.
Success Techniques
Should You Resolve Conflicts Like the French or the Americans?
Despite decades of globalization and softened cultural differences, differences persist between the French and Americans in conflict resolution.
How I Learned To Gather Facts Like Columbo
Despite appearing disorganized and unassuming, Columbo encouraged suspects to reveal their motives while subtly gathering critical details.
10 Essential Questions I Learned From Bernard Pivot
My take on Bernard Pivot’s questionnaire which unravels personalities and explores insights, from favorite words to heavenly aspirations.
SCAMPER: The Problem-Solving Method That Saved My Brainstorming Sessions
SCAMPER transformed my creative brainstorming sessions by providing a structured approach to problem-solving while not starting from scratch.
What an Inventory Limbo Taught Me About the Complexity of Modern Operations
How can the proper focus on culture, implementation, resources, vigilance, and learning help navigate the complexity of modern operations?
How I Got Lauretta – a Typical Non-Responder – To Pay Attention To My Messages
How I learned to tackle non-responders effectively by elevating urgency in subject lines to prompt action and prevent crises.
Decision-Making in the Trenches : How To Confront Polarized Views at Work
Navigating polarized views and reaching better decisions through open communication, data-driven decisions, and challenging perspectives.
Leadership Lessons from the Ticking Clock: Navigating Polarized Perspectives
How four simple steps business leaders use can help policy-makers address the ongoing Daylight Saving Time debate.
A Marathon Runner’s Guide to Conquering Simple and Complex Challenges
Running solo has its limits when trying to solve complex problems. Here are the four principles I follow to approach significant, multi-faceted challenges.
The Four Strategies That Helped Me Get Rid of My Monday Blues
See how I created Monday momentum, using these four proven strategies for a positive and impactful start to my workweek.
My Corporate Playbook: Three Essential Rules for Thriving in the Business World
Profit contribution, target precision, and work-life balance are essential for thriving in the evolving corporate world.
Meet Jane, the Queen of Meetings
I once worked with Jane. She got to the essence of what a meeting is about. Discover the 4 rules that made her successful.
Tired of Failed Resolutions? “ONE” Word Will Save You.
There’s no shortage of advice on new resolutions for the year. But most of it is lacking a key ingredient connecting all the dots.
How To Get Direct Insights From Your Competitors Without Exposing Your Business.
Talking directly to your competitors can be tricky, but, handled correctly, it’s your sure chance to capture powerful insights.
I’ve been Insulted and Under Personal Attack. Guess What? I Liked It!
Being under personal attack during an argument can feel tough and destabilizing. Here’s how you can actually turn into a great outcome.
Feeling Like All Hell Is Breaking Loose? Here’s a Simple Cure.
Worst-case conclusions can take a toll on your mental health. See how you can put them in perspective and apply objective points of view.
Lack of Respect? Do This One Thing.
Mutual respect is the foundation for any meaningful collaboration at work. But what should you do if it’s gone?
How Continuous Improvement Will Increase Your Chances of Success
Pave your way to success by building a continuous improvement culture and mindset. Learn about its key principles here.
How World-Class Is Your Customer Service?
Behind any great customer service is the notion of rational compassion. Well executed, it can lead to self-service and customers you keep for life.